We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, very very beautiful figure!!! Super securely packed! Many thanks to the store!
Brought the courier to the house very quickly, but despite the multilayer packaging, the figure came already with a broken tail. There is no doubt that it was damaged when the figure was packed in foam. Insulting, opened a dispute, waiting for a refund
The order is very satisfied, a chic figurine, quickly delivered, thank you to the store!
Very nice! We ordered two and they 've arrived intact. The white one has a small imperfection on one of the legs, but otherwise everything is fine. Shipping time one month. Although one of them, it arrived earlier.
The parcel came in two weeks, everything is well packed, intact. I took 17 size this 43 cm. Looks very beautiful, I advise the store
Exactly like the ad very beautiful and well finished buy more times yes very satisfied
Packed very well. Fast shipping. The product corresponds to the description.
Very high quality everything was packed thanks the store's collectors definitely advise this seller his shop 5 +++++ looks very cool Panthers Super thank you all the guys that told you that it was better to choose very helped save yourself
Super!! Am very relieved the figure is in resalable condition at me arrived!! It is also just like on the picture given and is price power moderate super!
Made normally, but there is a jamb, smeared with a black marker, on the first photo, for such a price became offensive. I'm reducing the star. He is hunting for a giraffe-keeper of paper towels))
Thank you. Got safe and sound. So packed that you can play football. Everything corresponds to the description.
Drove two months to Siberia. Packed well, came whole. Made qualitatively
L item corresponds closely to the description, very nice and well made. Seller highly recommended. Free fast enough. All ok
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
020 3745 0487
Kemp House, 85 Great Portland street, London W1W 7LT Tel: 020 3745 0487